There are many hindrances in expanding a company that has not yet integrated its eCommerce store and ERP. Manually entering sales orders into the ERP, adjusting stock levels, and uploading new product data to the website wastes time and resources. You're also raising the prospect of making mistakes, which is bad for business.
The following are examples of some of the kinds of errors that might occur when you rely too much on physical labor:
· Misleading description of the product
· Price tags that haven't been updated in ages
· Stock level ambiguity
· Lost instructions
· Not a valid address for shipment
Maintaining a client base requires building and maintaining their trust and confidence. These problems may hurt your consumers' satisfaction, affecting your brand's reputation and bottom line.
Instead, why not use ERP e-commerce integration to improve your company operations?
7 Benefits of ERP e-commerce integration
1. Improvements in confidence and conviction:
It's frustrating when a consumer places an order and finds out the item is out of stock, and the order gets canceled or delayed. Customers are more likely to conduct business with you if they have faith that the data they see on your site is always reliable and up to date.
2. 24/7 Availability of the Most Recent Data:
When your enterprise resource planning (ERP) system is tied up with your e-commerce platform, your consumers can access the most recent information. With current data availability, businesses can serve their customers in a better way.
3. Minimize Loss Due to Incorrect Data:
Information such as pricing is variable and needs to be synchronized and updated on an eCommerce platform. Instant price updates from an ERP will save you from losses due to outdated prices.
4. The automation of laborious tasks:
Human mistakes like duplication, finger slips, and duplicate data input may be reduced or eliminated when pricing, inventory levels, and product data are maintained automatically.
5. Reduced processing time and increased output for orders:
Your ERP system automatically receives sales orders from your online business. In the same way, this automation helps reduce mistakes and conserves time and energy. Because the order fulfillment cycle may begin instantly, your turnaround time will be reduced to almost nothing.
6. Controlling stock at a reasonable price:
When items are purchased online, the ERP is automatically updated to reflect the corresponding decrease in stock. You'll be able to arrange your purchases as a result. This way, you may reduce the time and money lost due to guesswork about which goods are selling well and how much to purchase to keep them in stock.
7. Greater understanding is achieved by precision in all areas:
With consistent and accurate data flow between your two platforms, your sales team can confidently pitch the information they see. In addition, the financial reports you generate are more precise since they include the data from your online store's sales and orders. As a result, you have a deeper understanding of your company and may exert more control over it.
The ERP integration with your online e-commerce business has several advantages. Choose a partner who is knowledgeable about the business process implications you need to think about and who can walk you through them if you want to get the most out of it. After that, you won't go back.
If you're still unsure if ERP integration properly fits your business, get in touch with us so we can walk you through it. Feel free to reach out to us. We are here to assist your customers in deciding on an e-commerce solution that works best for them. Please visit x2x eCommerce, email us at info@x2x-ecommerce.com, or call us at 888 929 3266 to get your FREE DEMO.
Follow us on LinkedIn.