top of page

Category Management with x2x RMH-Shopify

It’s a natural tendency of any system to work efficiently when all of its components are aligned perfectly, and so is true for business systems. Business dynamics have evolved significantly with our ever-changing lifestyles making business structures more vast and complicated. Not long ago, most retail businesses meant physical stores, but now the world of retail has adopted multiple sales channels. While this is lucrative for business, it adds to the operational complexities: selling on different platforms demands harmony between the various solutions used to manage each. With thousands of products, it’s difficult for product data to match among each platform. This article discusses how you can align category information between RMH and Shopify using the x2xecommerce integration solution.

Why categories are important

Categorizing items is a critical aspect of catalog management as it enables customers to easily navigate through product catalogs and find similar items together; this helps them compare the prices and other criteria and easily make the buying decision. In an online environment, difficult navigation provides the most friction for customers, and putting products into appropriate categories can help businesses reduce buying friction and increase conversion rates. Furthermore, when the products get arranged in categories, it’s easier for businesses to manage them much more efficiently.

Importance of managing categories with an integration solution

When it comes to maintaining the same product data on two disparate platforms, the need for data consistency between them is vital. While the need to have the same product category information on both platforms is equally important, assigning the same categories simultaneously to products on both platforms is not feasible due to the enormous time & resources it would consume. Furthermore, manually inputting the same data at two locations could cause data inconsistencies due to input errors. The x2x integration solution enables users to import the categories assigned to items in RMH to Shopify, saving time & resources and eliminating possibilities of input errors. What would take hours and hours of time when done manually, thanks to the x2x RMH-Shopify solution, could be done in a few minutes and easy steps. Consequently, the time & resources saved can be utilized for more demanding tasks paving a path toward operational efficiency.

About this feature

The x2xecomerce RHM-Shopify integration solution is designed as an intuitive and easy-to-use solution; it allows the user to import categories from RMH to the Product Management Portal module of the solution and then assign items to each category in separate steps. The module comes with a category manager where you can see all the categories and sub-categories called departments and categories in RHM, respectively. Some other features include:

  • You can also create new categories before uploading them to the Shopify store; this is useful when you want additional categories on the webstore other than those present on RMH.

  • You can change the category name on PMP if you want the category name to differ on the ecommerce store.

  • Users can see the number of items assigned to each category and sub-category.


Managing item categories and assigning items to them manually across different selling platforms is complicated, and thus the need for a facilitating solution – x2xecommrce RMH-Shopify is the perfect answer. With this tool implemented, you can efficiently manage your inventory between the two solutions while also ensuring greater data consistency between the two solutions.

x2xecommerce provides multiple solutions for integration between many other ecommerce, POS, or ERP platforms, like x2x BC-Magento. If you have any queries or want a free demo, feel free to contact us.



bottom of page