Businesses come with many requirements and needs that need realization by the business solution provider to these entities; not having a comprehensive solution that serves their management goals, any solution implemented is a waste of time & money. This calls for a two-way analytical approach both by the business and solution provider to understand the operational & management needs of the business; only once the business knows about its requirements a suitable solution must be chosen. The x2x RMH-Shopify integration solution is a comprehensive solution developed to meet the integration needs of ecommerce businesses using these two solutions. Let’s see some of the features that make this solution a comprehensive integration solution.
The solution utilizes two modules to integrate Shopify with RMH that act as an intermediary between them, Product Management Portal and Order Manager. The Products and categories are uploaded first to Product Management Portal (PMP), where they may be modified further before being uploaded to Shopify. However, since the two databases of RHM & PMP get synced, any further syncing will again change the modified information on PMP back to match it with RMH; to prevent it, the x2x has introduced a feature called Lock Management that let users lock certain product entities despite syncing running many times between the two solutions.
The Lock Management feature, therefore, allows the user to display different information to users on the webstore than what they have on RMH if they want. This is a useful feature; some scenarios where it can be used:
Users want different categories for the same item on the webstore than on RMH.
Users want a different description for webstore items than on RMH.
To define a different catalog structure on the webstore than RMH.
Overselling items is one of the concerns of ecommerce businesses, particularly for the hybrid retail business. Overselling could result in a bad customer experience and loss of reputation for the company. The threshold quantity feature allows the user to set a threshold quantity such that when the inventory gets uploaded to Shopify, it is the available quantity minus the threshold value that is uploaded; this allows the business management to prevent overselling the items. Furthermore, it gives more priority to walk-in customers over online customers since the online order could get canceled after an order gets placed.
Retail business is a complex entity involving many aspects; the cost per customer on different channels may differ. Therefore, you may want to price a customer accordingly. Furthermore, as part of their promotional offer businesses sometimes offer an exclusive price to their online customer. Considering this, the x2x RMH-Shopify solution enables the user to select which RMH price source to map with the Shopify price so they may set different prices for the same product on the two platforms.
When you run the x2x RMH-Shopify solution for the first time, you may already have some common products on both Shopify and RMH. The Product Management Portal module of the solution allows the syncing of existing items of Shopify with RMH items in PMP (the items are uploaded from RMH to PMP first and then uploaded to Shopify), so when the items get uploaded to Shopify, there is no item duplication. Without this feature, you may have to manually ensure which items are common between the RMH and Shopify to prevent duplication, which is time-consuming and tedious.
Integration is critical when using multiple business solutions. However, when choosing an integration solution, you must carefully analyze your business system to understand the requirements of effectively integrating your solutions; here, the features of integration solutions are important. The x2x RMH-Shopify solution is designed comprehensively to meet the integration needs of RMH and Shopify users. Furthermore, x2xecommerce can customize the solution per your requirements and offer other solutions like x2x RMH-Magento. Reach out to the x2x team for any query or a free demo.