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Tips on using the x2xeCommerce RMH-Shopify

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Businesses strive to achieve their maximum efficiency, and this can’t be done unless they realize the true potential of their business solutions. Thus, having a business solution is one thing, and ensuring you’re using them correctly is another. To better utilize your business solution, you must follow the proper guidelines and instructions on using those solutions. This will help you to align your business operations linked with these solutions with maximum efficiency, help you reduce errors, and even allow you to save running costs. This all calls us to understand and gain knowledge about the business solutions in our utilization so that we can use them when the requirement arises and avoid any confusion that can halt your business operations.

This article will provide some useful tips on using the x2xeCommerce RMH-Shopify Integration Solution. These tips and guidelines are related to some common integration operations and needs and also shed light on the capabilities and features offered by the product. Following these tips will help you achieve seamless operations and also help you become less dependent on tech support for using the solution.

Use lock features of x2x RMH-Shopify if you want different data values on each platform

While the primary purpose of an integration solution is to achieve a synchronization between the disparate solutions sometimes the nature of business asks for different data values for the same field on each platform: for example, if you want your product description different on Shopify than on RMH. This can be done by utilizing the lock feature of the x2xeCommerce RMH-Shopify Integration solution. To understand this feature we need to understand the working of the x2x RMH-Shopify solution first. The x2xeCommerce RMH-Shopify Integration solution has a Product Management Portal module where the data values first come from RMH. This module holds these values in its product fields as per the defined mapping. Once these values are in the PMP they’re then uploaded to Shopify from here. Thus, the PMP module acts as an intermediary between the RMH and Shopify.

What makes the PMP very useful is that it features an Item card for each item where the values can be edited before they’re uploaded to Shopify allowing the user to change these values if they want it to differ from those on RMH. However, when sync runs again between the RMH and PMP, these values get replaced with RMH's original values. Here the locking feature of the PMP is used to prevent RMH from overwriting the PMP values, allowing the user to keep different values on RMH and Shopify. Therefore, if you’ve any such requirement you can also utilize the locking feature of the PMP in a similar manner and manage your RMH and Shopify independently of each other while still being in sync where necessary.

Using activity log

Another important feature of the x2xeCommerce RMH-Shopify Integration solution is the activity log. It is very important to keep track of your integration operation and this is what this feature allows you to do. This comprehensive feature enables you to filter your activities based on different types of operations allowing you to ensure that each and every type of intended operation doesn’t miss to achieve maximum accuracy of your operations. The log shows the time of the operation along with the remarks pointing out the reason for any error that could occur. These remarks are very useful in helping users troubleshoot errors and help them ensure a consistent working of the solution. 

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Price mapping

Sometimes you need to have different prices for items on RMH and Shopify and the x2xeCommerce RMH-Shopify Integration Solution allows for this as well. The solution comes with two modules the PMP & the Order Manager and both modules allow you to map various RMH price fields to the price field on RMH allowing you to put different prices on both Shopify and the RMH. If you want to configure different prices for both platforms you can use any of the multiple price fields in RMH to map with the Shopify price field and this is how you can have different prices on the two platforms.  The integration solution also allows you to put on sale using sales price mapping and even allows you to utilize the sales start and end dates on RMH to automatically control the sales of items at your desired time. 


The x2xeCommerce RMH-Shopify Integration Solution is designed with a comprehensive list of needs in consideration and the goal of the x2x team remains that the user of the solution can take maximum benefit of the solution by leveraging its functionalities to their fullest to meet their demands. The tips mentioned here will help you understand the comprehensive nature of the solution and utilize it in the scenarios mentioned here. Furthermore, the solution is fully customizable and can be customized to meet your needs as well. If you think your requirement needs a tailor-made solution then the x2xeCommerce team can help you with it as well.

The x2xeCommerce also provides other integration solutions in the domain of ERPs, POS, and eCommerce platforms. An example of another integration solution by the x2x is The x2xeCommerce BC-Magento Integration Solution.  Feel free to reach out to the x2xeCommerce team for any query or a free demo of the solution.



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