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Benefits of ERP and eCommerce Integration



If you're running a business that handles various operations, then you must be aware of how ERPs can streamline operations efficiently. However, although ERPs serve as the operational core of your organization, we need to ensure they are fed with data from all segments of your business. Similarly, the flow of information from ERP to other parts of your organization is crucial. This raises a question, how to achieve this bi-directional flow of data?


No one understands the time value of money more than people running businesses. Therefore, manually feeding the data into disparate platforms of your business is not a feasible option, and one should opt for automation. This calls for integrated solutions.


Being in an eCommerce business means you must be using a separate platform to run your eCommerce website, along with an ERP to manage your operations. However, as important as these platforms are on their own, so is their integration. Without any syncing of data between the two, not only you would waste your time & resources manually manipulating data between the two, but also would be at the risk of making errors that can be costly.

Some of the major benefits of ERP and eCommerce integration are:


Reduces Data Redundancy, Human Involvement, and Error

The payment and shipping details, web orders, and web customer information are integrated into the ERP system with the integration of the e-commerce storefront. Similarly, it is beneficial to upload inventory and item details from ERP to e-commerce. In any case, the integration aids in removing the need for repeated data entry. In turn, this lessens the need for human intervention, mistakes, and redundant data.


Increases internal productivity

Several corporate processes can be greatly streamlined with the help of integrated systems. As a result, the use of human resources in the processes has decreased. The real-time integration of web sales orders with the ERP system enables back-office ERP users to track an order immediately and begin further processing. Integration shortens the process of fulfilling orders.


Automated process

By completely automating inefficient manual tasks like manually entering data, updating numerous systems, performing conversions, and reconciling accounts, accuracy and efficiency are greatly improved. When inventory levels drop, integrated ERP systems can automatically initiate cross-functional tasks like acquiring more when needed or gathering safety data for manufacturing, distribution, and compliance reporting.


Real-time data

With integrated ERP, everything is updated in real-time, including customer data, prices, and inventory counts. Everyone who requires it will have access to the most up-to-date information across all locations, enabling sales staff to fulfill more orders from the right clients, producers to maintain margins when circumstances change, maintenance staff to carry out necessary repairs, and executives to always know how the company is doing.


Single source of information

Duplicate data entry and manual searches are eliminated, and human error is significantly decreased. The organization as a whole benefit from improved communication and knowledge exchange, which speeds up processes and allows for well-informed decision-making.


Supply chain optimization:

You may make sure that supply chains are running at their best by integrating the inventory, production, distribution, and finance operations. You may decrease manufacturing and distribution expenses while maximizing returns by optimizing inventory levels and precisely forecasting demand.


Faster return on investment:

By avoiding the requirement for future bespoke integration development, you may quickly achieve profitability and start reaping the rewards of your ERP system.


You get better control over your organization with x2x ERP and eCommerce integrations by boosting internal productivity, focusing on customer happiness, and lowering data redundancy and inventory expenses. All these will help to save your time and effort, cut down on your employee cost and eliminate the losses due to human errors and make your objectives easier and smoother than ever before.


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